A 99.9% Server Uptime
Our web hosting system is based on a dependable, first–class hardware architecture and a strongly tweaked Linux distro. This is why, regardless of what your site is, or how many website visitors you’ve got, or even if there’s a distributed denial–of–service assault, our web hosting servers will remain up and your sites will remain online.
All Linux web hosting plans offer a 99.9% server uptime guarantee. And regardless of which datacenter you opt for, our uptime guarantee remains unchanged.
A 99.9% Network Uptime
If you want to deliver a good–quality web hosting service, you can scarcely count on the default network configuration in a datacenter. We have set up our very own custom network in an effort to ensure a faster–than–the–speed–of–sound connection speed with the outside world.
And because of this, no matter which datacenters you select: our USA located data center, our United Kingdom located data center, in our Finland located data center, in our East Europe located data center or our Australia located data center, you can enjoy a guaranteed 99.9% network uptime. And this uptime guarantee is available with all hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting packages. In case you are not very pleased with our services, or if you find them inadequate, or if you decide that you should have a Linux VPS hosting packages instead of a cloud hosting account – you will receive your money back, no questions asked.
All domain name registrations are non–refundable, but you will retain complete control of your domain names even if you terminate your web hosting account with us.
24/7 Technical Support
If you have ever had to wait for hours to receive a response, you’re probably aware of how aggravating this can be, particularly if your website is on the line. This is the reason why we offer a 24x7 support service with a 1–hour response time guarantee. No matter what happens or what holiday it is – our support engineers will be here and they’ll respond to you within sixty minutes. And the best part is that their average ticket response time is well under 20 minutes!