• 1 hour ticket response
  • 1 hour ticket response

  • Our team of support engineers is committed to giving quick answers to all your queries. We’ll examine your helpdesk ticket immediately after it’s been received and will reply with a solution to your problem within maximum 60 minutes after the client support ticket submission. Actually, our average ticket response time is 20 minutes.

  • Top quality support service
  • A Premium–Quality Client Support Service

  • Our client care staff members possess big experience in the Linux web hosting sector and are trained enough to come up with a fast solution to your problem. If, however, the situation at hand is not within the competency of a technician, the trouble ticket will be sent to a developer or admin for additional assistance.

  • Intuitive help center
  • An Intuitive Help Center Section

  • Incorporated into the Hosting Control Panel is an intuitive Help section, which offers you different information sources. You can search through a routinely updated knowledge base offering web hosting account administration articles and web site administration articles, watch our how–to video tutorials or take a peek at the F.A.Q. library.