Customer Support Channels
A 1–hour Response Guarantee
Our user help staff is trained to immediately deal with all of our Linux web hosting clients’ requests and assistance demands. Via our ticketing system, it’s possible to send your inquiry and a support crew member is going to get back to you in only max one hour. In reality, practice has revealed that the general solution period is 20 mins.
A Top–quality Support Service
You’ll be able to write to us 24x7x365 with any question you could have regarding our products. We have now techs present everyday to offer assistance at any time when needed. You’ll be able to the ticketing system or send us an email anytime, or pick up the phone or make use of the online chat through working hours.
An Intuitive Help Section
Our Control Panel includes a comprehensive know–how base that is incorporated into all parts. In each section, you will find a Help press button which will load for you a group of step–by–step courses on how to employ a specific element or complete a certain action. Moreover, we have created tutorial video clips so that you can get a better idea of the Control Panel’s interface.